Life without the Courage is death for slavery.

Do not tell me the problem is a difficult one. If it were not difficult, it would not be a problem

Whenyou lose, don't lose the lesson.

Makesure you leave some fat for the other side.

Agrievance is most poignant when almost redressed.

Reasonand emotion are not antagonists. What seems like a struggle between twoopposing ideas or values, one of which, automatic and unconscious, manifestsitself in the form of a feeling.

Silence is argument carried out by other means.

To teach isto learn twice.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

The best prophet is common sense, our native wit.