Informationis a negotiator's greatest weapon.

Byblending the breath of the sun and the shade, true harmony comes into theworld.

If twopeople on the same job agree all the time, then one is useless. If theydisagree all the time, then both are useless.

What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.

If you would know what nobody knows, read what everybody reads just after one year afterwards.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Wecould never learn to be brave and patient if there were only joy in the world.

Bring ideas in and treat them royally,for one of them may be the king.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

Another form of wastefulness is expenditure of words beyond the income of ideas.

Miracles enables us to judge of doctrine and doctrine enable us to judge of miracles.

The highest pleasure to be got out of freedom, and having nothing to do, is labour