There are questions of real power and then there arequestions of phony authority. You have to break through the phony authorityto begin to fight the real questions of power.

No one can make you feel inferior without your consent.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

The tormentof human frustration, whatever its immediate cause, is the knowledge that theself is in prison, its vital force and ‘mangled mind’ leaking away in lonely,wasteful self-conflict.

Encouragement after censure is as the sun after a shower.

Treat peopleas if they were what they ought to be and you help them to become what theyare capable of being.

A newbroom sweeps clean, but an old broom knows the corners.

A state with defective laws will have defective morals.

If a man is prodigal, he cannot be truly generous

Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

We do not err because the truth is difficult to see. We err because this is more comfortable

Whenour knowing exceeds our sensing, we will no longer be deceived by theillusions of our senses.