To start blindly with a statement is a sign of arrogance and narrow-mindedness,and will lead to conflict. To start blindly with a question is a sign ofuncertainty and honesty, and will lead to wisdom.
Every kind of peaceful cooperation among men is primarily basedon mutual trust and only secondarily on institutions such as courts ofjustice and police.
Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences. One ofthe best ways to persuade others is with your ears by listening to them.
The mostintense conflicts, if overcome, leave behind a sense of security and calmthat is not easily disturbed. It is just these intense conflicts and theirconflagration which are needed to produce valuable and lasting results.
