Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.
The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They
Every kind of peaceful cooperation among men is primarilybased on mutual trust and only secondarily on institutions such as courts ofjustice and police.
Artists can color the sky red because they know its blue.those of us who are not artists must color things the way they really are or people might think we are stupid.