Nothing would be done at all if a man waited till he could do it so well that no one could find fault with it

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

True miracle are created by men when they use the courage and intelligence God has given him

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

If you wish to make a man your enemy, tell him simply, 'You are wrong.' Thismethod works every time.

Anempty sack cannot stand up.

Drowning problems in an ocean of information is not the same as solving them.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Liberation is not deliverance.

A happy home is one in which each spouse grants the possiblility that the other may be right, though neither believes it.

One must be fond of people and trust them if one is not tomake a mess of life.

Don'tthrow out the baby with the bath water.