The greatest trust between man and man is the trust ofgiving counsel.

Successdepends upon previous preparation, and without such preparation there is sureto be failure.

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

You cannot truly listen to anyone and do anything else at the same time.

Don'thate, it's too big a burden to bear.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

We often pardon those who bore us, we cannot pardon those whom we bore.

The service we render to others is really the rent we pay for our room on this earth.

It'swhen you're safe at home that you wish you were having an adventure. When you'rehaving an adventure you wish you were safe at home.

I have discovered the art of deceiving diplomats. I speakthe truth, and they never believe me.

You could forgive an enemy. It is harder to forgive yourself.