Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Duringthe Depression, or back when we were fighting Hitler, people didn't have timeto sue a company if the coffee was too hot. There were urgent, pressingproblems. If you think you have it tough, read history books.

I have never been able to conceive how any rational beingcould propose happiness to himself from the exercise of power over others.

Thefire you kindle for your enemy often burns yourself more than him.

Flatteryis the infantry of negotiation.

To copy is to put an end to creativeness. Unless there is originality, you can do nothing.

Undernormal conditions, most people tend to see what they want to see, hear what theywant to hear, and do what they want to do; in conflicts, their positionsbecome even more rigid and fixed.

Thisduality has been reflected in classical as well as modern literature asreason versus passion, or mind versus intuition. The split between the ‘conscious’mind and the ‘unconscious.’ There are moments in each of ourlives when our verbal-intellect sugges

Get someone else to blow your horn and the sound will carry twice as far.

A status symbol is an instrument you clash when you want someone to know you are there.

Never trust the advice of a man in difficulties.

The ruler proclaims the good news himself; he sends the servants out to announce the bad news.