The great advantage of a hotel is that it's a refuge from home life.

Silence is argument carried out by other means.

The property of power is to protect.

As contagion of sickness makes sickness, contagion oftrust can make trust.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Wherethe tongue slips, it speaks the truth.

A fool shows his annoyance at once, but a prudent man overlooks an insult.

The pessimistsees difficulty in every opportunity. The optimist sees opportunity in everydifficulty.

Humor is the affectionate communication of insight.

Power never takes a back step only in the face of morepower.

Conflict is neither good nor bad. Properly managed, it is absolutely vital.

Experience is a hard teacher because SHE gives the test first, the lesson afterwards.