Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

It's the repetition of affirmations that leads to belief. And once that beliefbecomes a deep conviction, things begin to happen.

A fool shows his annoyance at once, but a prudent man overlooks an insult.

If necessityis the mother of invention, conflict is its father.

He who asks a question is a fool for five minutes; he who does not ask a questionremains a fool forever.

Whoeverhas the mind to fight has broken his connection with the universe. If you tryto dominate people you are already defeated. We study how to resolveconflict, not how to start it.

Flatteryis the infantry of negotiation.

Duty largely consists of pretending that the trivial is critical

Education is the chief defence of a Nation.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Another form of wastefulness is expenditure of words beyond the income of ideas.

You don'trun twenty-six miles at five minutes a mile on good looks and a secretrecipe.