Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

The cliche that education never ends virtually ensures that it does'nt begin.

Beware,as long as you live, of judging people of appearances.

Thewise man, even when he holds his tongue, says more than the fool when hespeaks.

It isdifficult to negotiate where neither will trust.

We ownalmost all our knowledge not to those who have agreed but to those who havediffered.

Girls .. . were allowed to play in the house . . . and boys were sent outdoors. . .Boys ran around in the yard with toy guns going kksshh-kksshh,fighting wars for made-up reasons and arguing about whowas dead, while girls stayed inside and played with dol

Status symbols are medals you buy yourself

Man is born free, and everywhere is is in chains

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

What is required is sight and insight, then you might add one more excite.

Search not a wound too deep lest thou maketh a new one.