Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

It isnot necessary to understand things in order to argue about them.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...

Tranquility will roof a house, but discord can wear away the foundation of a city.

Power is not a means, it is an end. One does not establisha dictatorship in order to safeguard a revolution; one makes the revolutionin order to establish the dictatorship.

If twopeople on the same job agree all the time, then one is useless. If theydisagree all the time, then both are useless.

Power concedes nothing without a demand. It never did andit never will.

Long-rangeplanning works best in the short term.

Golf is an expensive way of playing marbles.

Misfortuneis not that which can be avoided, but that which cannot.

Experience keeps a dear school, but tools will learn in no other.