To startblindly with a statement is a sign of arrogance and narrow-mindedness, andwill lead to conflict. To start blindly with a question is a sign ofuncertainty and honesty, and will lead to wisdom.
Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.
Insteadof suppressing conflicts, specific channels could be created to make thisconflict explicit, and specific methods could be set up by which the conflictis resolved.
