Aclosed mind is like a closed book; just a block of wood.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

A half-truth won for ourselves is worth more than a whole truth learned from others.

A goodlistener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

Fanaticism is the false fire of an overheated mind.

A man of great common sense and good taste-meaning there a man without originality or moral courage.

A man who doesn't trust himself can never really trust anyoneelse.

Whenelephants fight, it is the grass who suffers.

Humoris the affectionate communication of insight.

A manneed never revenge himself; the body of his enemy will be brought to his owndoor.

The mostdramatic conflicts are perhaps, those that take place not between men butbetween a man and himself where the arena of conflict is a solitary mind.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea