Neveranswer a letter while you are angry.

Mandoes not live by words alone, despite the fact that sometimes he has to eatthem.

Reasonand emotion are not antagonists. What seems like a struggle between twoopposing ideas or values, one of which, automatic and unconscious, manifestsitself in the form of a feeling.

Without trust, words become the hollow sound of a woodengong. With trust, words become life itself.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Have adialogue between the two opposing parts and you will find that they alwaysstart out fighting each other until we come to an appreciation of difference... a oneness and integration of the two opposingforces. Then the civil war is finished, and your e

To startblindly with a statement is a sign of arrogance and narrow-mindedness, andwill lead to conflict. To start blindly with a question is a sign ofuncertainty and honesty, and will lead to wisdom.

The possession of power over others in inherently destructiveboth to the possessor of the power and to those over whom it is exercised.

Consistencyrequires you to be as ignorant today as you were a year ago.

One of the function of intelligence is to take account of the dangers that come from trusting solely to the intelligence.

In thefield of observation, chance favors only theprepared minds.

Some people suffer in silence louder than others