Conflictcan be seen as a gift of energy, in which neither sideloses and a new dance is created.

Whetherit's the best of times or the worst of times, it's the only time we've got.

We owealmost all our knowledge not to those who have agreed but to those who havediffered.

How should the lamb negotiate with the lion.

Man must not check reason by tradition, but must check tradition by reason.

Onceyou consent to some concession, you can never cancel it and put things backthe way they are.

A goodplan is like a road map: it shows the final destination and usually the bestway to get there.

Thesingle most powerful tool for winning a negotiation is the ability to get upand walk away from the table without a deal.

I have oftenregretted my speech, never my silence.

Learning must be had, but in the second place, as subsequent only to greater qualities.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Theterm up has no meaning apart from the word down. The term fasthas no meaning apart from the term slow. In addition, such termshave no meaning even when used together, except when confined to a veryparticular situation... most of our language about the