I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted into energy,even so our anger controlled can be transmitted into a power that can movethe world.
In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.
Ifthere is any great secret of success in life, it lies in the ability to putyourself in the other person’s place and to see things from his point of view as well as your own.
To effectivelycommunicate, we must realize that we are all different in the way we perceivethe world and use this understanding as a guide to our communication withothers.