To start blindly with a statement is a sign of arrogance and narrow-mindedness,and will lead to conflict. To start blindly with a question is a sign ofuncertainty and honesty, and will lead to wisdom.

Sometimesone pays most for the things one gets for nothing.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

When indoubt, ask. When not in doubt, ask. If you are not in doubt, you may bekidding yourself.

People who invite trouble always complain when it occurs.

Tofight and conquer in all your battles is not supreme excellence; supremeexcellence consists in breaking the enemy's resistance without fighting.

Mirrors should be able to think before reflecting the images.

Change meansmovement. Movement means friction. Only in the frictionless vacuum of anonexistent abstract world can movement or change occur without that abrasivefriction of conflict.

Thepast is malleable and flexible, changing as our recollection interprets andre-explains what has happened.

To exaggrerate is to weaken.

The hero's tomb is the cradle of the people