As if you could kill time without injuring eternity.

The tormentof human frustration, whatever its immediate cause, is the knowledge that theself is in prison, its vital force and ‘mangled mind’ leaking away in lonely,wasteful self-conflict.

Icannot give you a formula for success, but I can give you the formula forfailure: Try to please everyone.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Conflictinvolves incompatible behaviors rather than competitive goals.

Nevermiss a good chance to shut up.

Optimists and pessimists have one fault in common: they are afraid of the truth.

Aproblem is a chance for you to do your best.

Evil communication corrupt good manners.

When your work speaks for itself,don't interrupt.

The basic building block of good communications is the feeling that every humanbeing is unique and of value.

You make a mountain of a mole-hill.