To effectivelycommunicate, we must realize that we are all different in the way we perceivethe world and use this understanding as a guide to our communication withothers.
It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.
Never[enter] into dispute or argument with another. I never yet saw an instance ofone of two disputants convincing the other by argument. I have seen many ontheir getting warm, becoming rude and shooting one another.
Thecourts of this country should not be the places where resolution of disputesbegins. They should be the places where the disputes end after alternativemethods of resolving disputes have been considered and tried.
