A room without books is a body without soul

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

There is nobody so irritating as somebody with less intelligence and more sense than we have.

You can not do a kindness too soon, for you never know how soon it will be too late.

DonÆt let life discourage you; everyone who got where he is had to begin where he was

We owealmost all our knowledge not to those who have agreed but to those who havediffered.

It is less dangerous to treat most men badly than to treat them too well.

Communicationis a skill that you can learn. It's like riding a bicycle or typing. Ifyou're willing to work at it, you can rapidly improve the quality of everypart of your life.

Silence is argument carried out by other means.

If youare standing upright, don't worry if your shadow is crooked.