Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

Hatred does not not cease by hatred; but only by rule; this is the eternal rule.

Thereis no squabbling so violent as that between peoplewho accepted an idea yesterday and those who will accept the same ideatomorrow.

No onewould talk much in society; if he knew how often he misunderstands others.

The louder the talked of his honour, the faster we counted our spoons.

You canoutdistance that which is running after you, but not what is running insideyou.

Humor is the affectionate communication of insight.

Lower your voice and strengthen your argument.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Thesingle most powerful tool for winning a negotiation is the ability to get upand walk away from the table without a deal.

Living is the art of getting used to what we did'nt expect.

One ofthe lessons of history is that nothing is often a good thing to do and alwaysa clever thing to say.