Theconventional view serves to protect us from the painful job of thinking.

Let us nevernegotiate out of fear. But let us never fear to negotiate.

Soremarkably perverse is the nature of man that he despises those that court himand admires whoever will not bend before him.

He whocannot agree with his enemies is controlled by them.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

All mankind is divided into three classes: those who are immovable; those who are movable; and those who move.

Power is the faculty or capacity to act, the strength andpotency to accomplish something. It is the vital energy to make choices anddecisions. It also includes the capacity to overcome deeply embedded habitsand to cultivate higher, more effective ones.

Nevermiss a good chance to shut up.

No onecan persuade another to change. Each of us guards a gate of change that canonly be opened from the inside. We cannot open the gate of another, either byargument or emotional appeal.

Instinct is the nose of the mind.

Everytime we read, a seed is sown for the future.

Duringa negotiation, it would be wise not to take anything personally. If you leavepersonalities out of it, you will be able to see opportunities moreobjectively.