Communicationis a skill that you can learn. It's like riding a bicycle or typing. Ifyou're willing to work at it, you can rapidly improve the quality of everypart of your life.
It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.
Conflictis the gadfly of thought. It stirs us to observation and memory. Itinstigates to invention. It shocks us out of sheeplikepassivity, and sets us at noting and contriving.
