Flatteryis the infantry of negotiation.

It's notthe will to win, but the will to prepare to win that makes the difference.

Silenceis a true friend that never betrays.

An artist is a cut above the critic, for the artist is writing something which will move the critic. The critic is writing something which will move everybody but the artist

The more you seat in peace, the less you bleed in war

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Trust exists; only lies are invented.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

The weaknesses of many make leader possible.

A perfect method for adding drama to life is to wait untilthe deadline looms large.

Sometimeswe have the dream but we are not ourselves ready for the dream. We have togrow to meet it.

Cooperativeconflict builds people up, strengthens their relationships, and gets thingsdone.