Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges
I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted intoenergy, even so our anger controlled can be transmitted into a power that canmove the world.
In oneof our concert grand pianos, 243 taut strings exert a pull of 40,000 poundson an iron frame. It is proof that out of great tension may come great harmony.
