To have a respect for ourselves guides our morals; to have a deference for others governs our manners.

Conflictinvolves incompatible behaviors rather thancompetitive goals.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

The desire for change is a sign of safety.

All thingsat first appear difficult.

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

The Truly free man is one who know how to decline an invitation without giving an excuse.

If youare leaning over to starboard to balance the boat against the other guy'spropensity to lean too far to port, both of you are about to get wet.

Education is the ability to listen to almost everything without losing your temper or self-confidence.

People say law but they mean wealth.

When angry, count to ten before you speak; if very angry ahundred.

To be wronged is nothing, unless you continue to remember it.