It's the job that's never started as takes longest to finish.

Conflictlies at the core of innovation.

A fool can tell the truth, but it requires a man of sense to know how to tell a lie.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

Never answer a letter while you are angry.

You canobserve a lot by just watching.

I have discovered the art of deceiving diplomats. I speakthe truth, and they never believe me.

The ability to laugh together is the essence of love.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

In art, as in love, instinct is enogh.

Duringthe Depression, or back when we were fighting Hitler, people didn't have timeto sue a company if the coffee was too hot. There were urgent, pressingproblems. If you think you have it tough, read history books.

Conflictlies at the core of innovation.