Mistakes are to Life what shadows are to Light.

Encouragement after censure is as the sun after a shower.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

I hold it to be a proof of great prudence for men toabstain from threats and insulting words toward an enemy, for neither ...diminishes the strength of the enemy; but the one makes him more cautious,and the other increases his hatred of you and makes him

The present is never a happy state to any being

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

Mensucceed when they realize that their failures are the preparation for theirvictories.

Have adialogue between the two opposing parts and you will find that they alwaysstart out fighting each other until we come to an appreciation of difference... a oneness and integration of the two opposingforces. Then the civil war is finished, and your e

Thegreatest lesson in life is to know that even fools are right sometimes.

Adam and Eve had many advantages, but the principal one was tht they escaped teething.

No one is rich enough to do without neighbour.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.