Talkback to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.

Lower your voice and strengthen your argument.

Evil communication corrupt good manners.

He understands badly who listens badly.

Badplanning on your part does not constitute an emergency on my part.

A status symbol is an instrument you clash when you want someone to know you are there.

Peaceis not the absence of conflict but the presence of creative alternatives forresponding to conflict alternatives to passive or aggressive responses,alternatives to violence.

Peoplespend a lifetime searching for happiness; looking for peace. They chase idledreams, addictions, religions, even other people, hoping to fill theemptiness that plagues them. The irony is the only place they ever needed tosearch was within.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Let not thy will roar, when thy power can but whisper.

Undernormal conditions, most people tend to see what they want to see, hear what theywant to hear, and do what they want to do; in conflicts, their positionsbecome even more rigid and fixed.

The ear tends to be lazy, craves the familiar and is shocked by the unexpected; the eye, on the other hand, tends to be impatient, craves the novel and is bored by repetition.