Whenangry, count to ten before you speak; if very angry a hundred.

You made your bed, now lie in it.

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

Neveranswer a letter while you are angry.

It is only when men begin to worship that they begin to grow.

It isdifficult to negotiate where neither will trust.

Adversity attracts the man of character. He seeks out the better joy, responsibility.

Commitmentin the face of conflict produces character.

Politeness is the art of selecting among one's real thoughts.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

No man everdid a designed injury to another, but at the same time he did a greater tohimself .

You can't unscramble an egg.