Resolvingconflict is

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Jan, 21 2012 106 chars (1 sms) 895 views Quotes

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Politeness is the art of selecting among one's real thoughts.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

The flowers of life are but illusions. How many fade away and leave no trace; how few yield any fruit and the fruit itself how rarely does it ripen!

Don'tbargain for fish which are still in the water.

Laughteris the shortest distance between two people.

Use softwords and hard arguments.

By tryingoften, the monkey learns to jump from the tree.

It's good to shut up sometimes.

Conflictleads to less-than-adequate performance, resentments, and lack of motivation.

Ashes fly back into the face of him who throws them.

Education is the ability to listen to almost everything without losing your temper or self-confidence.

Angels fly, because they take themselves lightly.

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