Resolvingconflict is

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Jan, 21 2012 106 chars (1 sms) 1234 views Quotes

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I know youbelieve you understand what you think I said, but I'm not sure you realizethat what you heard isn't what I meant.

The flowers of life are but illusions. How many fade away and leave no trace; how few yield any fruit and the fruit itself how rarely does it ripen!

There is no knowledge that is not power.

Words are like spears: Once they leave your lips they can never come back.

It is not the whip that makes man, but the lure of things that are worthy to be loved.

Without trust, words become the hollow sound of a woodengong. With trust, words become life itself.

Silenceis the ultimate weapon of power.

No matter how much cats fight, there always seem to be plenty of kittens.

Unlessa man has trained himself for his chance, the chance will only make him lookridiculous.

Conflictleads to less-than-adequate performance, resentments, and lack of motivation.

Themost important thing in communication is to hear what isn't being said.

Treatpeople as if they were, what they ought to be andyou help them become what they are capable of being.

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