Conflictis neither good nor bad. Properly managed, it is absolutely vital.

Wherethe tongue slips, it speaks the truth.

Theability to speak eloquently is not to be confused with having something tosay.

Informationis a negotiator's greatest weapon.

Adversity introduces a man to himself.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

Failingto plan is planning to fail.

Trust resides squarely between faith and doubt.

It is no profit to have learned well, if you neglect to do well.

First-rate men employ first-rate men; second-rate men employ third-rate men.

Humour is emotional chaos remembered in tranquility.