The mostdramatic conflicts are perhaps, those that take place not between men butbetween a man and himself where the arena of conflict is a solitary mind.
Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences. One ofthe best ways to persuade others is with your ears by listening to them.
Ifthere is any great secret of success in life, it lies in the ability to putyourself in the other person’s place and to see things from his point of view as well as your own.
You only have power over people so long as you don't takeeverything away from them. But when you've robbed a man of everything he's nolonger in your power he's free again.
