At times, it is better to keep your mouth shut and let people wonder if you are a fool than to open it and remove all doubt.

Dealwith the faults of others as gently as with your own.

When our hearts are empty, we collect things.

Thesearch for someone to blame is always successful.

When there is no enemy within, the enemies outside cannothurt you.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Changemeans movement. Movement means friction. Only in the frictionless vacuum of anonexistent abstract world can movement or change occur without that abrasivefriction of conflict.

Reformers are those who educate people to appreciate the things they need.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

He who asks questions cannot avoid the answers.

He that is unkind to his own will not be kind to others.

Imaginationis the eye of your soul.