In themiddle of every difficulty lies opportunity.

Fortune makes a fool of him whom she favours too much

Adversity introduces a man to himself.

True friendship comes when silence between two people is comfortable

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Theconventional view serves to protect us from the painful job of thinking.

Dealwith the faults of others as gently as with your own.

The hearthas arguments with which the logic of mind is not acquainted.

Peaceis not the absence of conflict but the presence of creative alternatives forresponding to conflict alternatives to passive or aggressive responses,alternatives to violence.

I'mjust preparing my impromptu remarks.

A happy family is but an earlier heaven.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges