Relationships of trust depend on our willingness to looknot only to our own interests, but also the interests of others.

In themiddle of every difficulty lies opportunity.

Conflictis neither good nor bad. Properly managed, it is absolutely vital.

If your mouth turns into a knife, it will cut off yourlips.

Listeningwell is as powerful a means of communication and influence as to talk well.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

Nothing astonishes men so much as common sense and plain dealing.

Don'tbe afraid of opposition. Remember, a kite rises against, not with, the wind.

Byfailing to prepare you are preparing to fail.

I give myself,sometimes, admirable advice, but I am incapable of taking it.

Do notfind fault, find a remedy.

Girls .. . were allowed to play in the house . . . and boys were sent outdoors. . .Boys ran around in the yard with toy guns going kksshh-kksshh,fighting wars for made-up reasons and arguing about whowas dead, while girls stayed inside and played with dol