I know you believe you understand what you think I said, but I'm not sure yourealize that what you heard isn't what I meant.

Youcan't shake hands with a clenched fist.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

He whocannot agree with his enemies is controlled by them.

You can't unscramble an egg.

Don'tjudge a book by its cover.

The basic building block of good communications is the feeling that every humanbeing is unique and of value.

Unlessa man has trained himself for his chance, the chance will only make him lookridiculous.

The problem with communication is the illusion that is has occurred.

A room without books is a body without soul

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

If at first you do succeed, try, try not to be a bore