Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

The spokenword belongs half to him who speaks, and half to him who listens.

True miracle are created by men when they use the courage and intelligence God has given him

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

The deeper the waters are, the more still they run.

Always the dullness of the fool is the whetstone of the wits

A man without a smiling face must not open a shop.

You andyour spouse should consider the arguments you have, not as calamities in thehistory of your child’sdevelopment, but as opportunities for learning. Take the opportunity to teachyour children the art ofand value in negotiation, and to demonstrate you

It isgreed to do all the talking but not to want to listen at all.

The great despisers are the greater reverers.

No one wouldtalk much in society; if he knew how often he misunderstands others.

Superioty and inferiority are individual, not racial or national.