Conflict is neither good nor bad. Properly managed, it is absolutely vital.

Talent alonewon't make you a success. Neither will being in the right place at the righttime, unless you are ready. The most important question is: 'Are you ready?'

Let us nevernegotiate out of fear. But let us never fear to negotiate.

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

Nothing doth more hurt in a state that cunning men pass for wise.

A good listeneris not only popular everywhere, but after a while he gets to know something.

No strength within, no respect without.

Facts do not cease to exist because they are ignored.

The art of showmanship is to give the public what is wants just before it knows what it wants.

I give myself,sometimes, admirable advice, but I am incapable of taking it.

Power is the faculty or capacity to act, the strength andpotency to accomplish something. It is the vital energy to make choices anddecisions. It also includes the capacity to overcome deeply embedded habitsand to cultivate higher, more effective ones.

Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.