Speak whenyou are angry and you will make the best speech you will ever regret.

Few things help an individual more than to placeresponsibility upon him, and to let him know that you trust him.

The greatest virtue of man is perhaps curiosity.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Learning is the property of those who fear to do disagreeable things.

Mostpeople I ask little from. I try to give them much, and expect nothing inreturn and I do very well in the bargain.

It'snot the will to win, but the will to prepare to win that makes thedifference.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

Twoprisoners whose cells adjoin communicate with each other by knocking on thewall. The wall is the thing which separates them but is also their means ofcommunication. It is the same with us and God. Every separation is a link.

Speak when you are angry and you will make the best speech you will ever regret.

When people prophesy, they generally makes the mistake of transforming the past to future.