The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

Long-rangeplanning works best in the short term.

Most ofour so-called reasoning consists in finding arguments for going on believingas we already do.

True friendship comes when silence between two people is comfortable

The man who says he's too old to learn new tricks probably always was.

There isno squabbling so violent as that between people who accepted an ideayesterday and those who will accept the same idea tomorrow.

It seemed rather incongruous that in a society of super sophisticatedcommunication, we often suffer from a shortage of listeners.

Few things help an individual more than to placeresponsibility upon him, and to let him know that you trust him.

Everything is funny as long as it is happening to somebody else. -Will Rogers

Throughconflict we get to unity.

Our patience will achieve more than our force.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...