Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Whenthere is no enemy within, the enemies outside cannot hurt you.

Thesearch for someone to blame is always successful.

Compromise,n. Such an adjustment of conflicting interests as gives each adversary thesatisfaction of thinking he has got what he ought not to have, and isdeprived of nothing except what was justly his due.

There is a sweet joy that comes to us after sorrow.

It is atrick among the dishonest to offer sacrifices that are not needed,or not possible, to avoid making those that are required.

The laws of life are founded on necessity, its charms on the non-essentials.

Treatpeople as if they were, what they ought to be andyou help them become what they are capable of being.

The singlemost powerful tool for winning a negotiation is the ability to get up andwalk away from the table without a deal.

Silenceis the ultimate weapon of power.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

Nothing in life is to be feared. It is only to be understood.