Ifthere is any great secret of success in life, it lies in the ability to putyourself in the other person’s place and to see things from his point of view as well as your own.
Therecan be no doubt that the average man blames much more than he praises. Hisinstinct is to blame. If he is satisfied he says nothing; if he is not, hemost illogically kicks up a row.
You can have power over people as long as you don't takeeverything away from them. But when you've robbed a man of everything, he'sno longer in your power.