Don'tstand by the water and long for fish; go home and weave a net.

Informationis a negotiator's greatest weapon.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

What we seek we shall find, what we flee from flee from us.

Half of the harm that is done in this world is due to people who want to feel important

We judge others by their behavior. We judge ourselves byour intentions.

The man who opts for revenge should dig two graves.

Thesubconscious part in us is called the subjective mind, because it does notdecide and command. It is subject rather than a ruler. Its nature is to dowhat it is told, or what really in your heart of hearts you desire.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Success is often the result of taking a mis-step in the right direction.

Power concedes nothing without a demand. It never did andit never will.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.