Communicationis a skill that you can learn. It's like riding a bicycle or typing. Ifyou're willing to work at it, you can rapidly improve the quality of everypart of your life.
Thetorment of human frustration, whatever its immediate cause,is the knowledge that the self is in prison, its vital force and ‘mangledmind’ leaking away in lonely, wasteful self-conflict.
Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.
Peaceis not the absence of conflict but the presence of creative alternatives forresponding to conflict alternatives to passive or aggressive responses,alternatives to violence.