Toeffectively communicate, we must realize that we are all different in the waywe perceive the world and use this understanding as a guide to ourcommunication with others.
Power is not a means, it is an end. One does not establisha dictatorship in order to safeguard a revolution; one makes the revolutionin order to establish the dictatorship.
It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.
