The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Conflictcan destroy a team which hasn't spent time learning to deal with it.

Beware of the chap who reminds you that you can't take it with you . he'll try to take it with him.

Thereare two dilemmas that rattle the human skull: How do you hang on to someone whowon't stay? And how do you get rid of someone who won't go?

Conflictis inevitable, but combat is optional.

A manneed never revenge himself; the body of his enemy will be brought to his owndoor.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

Whenangry, count to ten before you speak; if very angry a hundred.

Whenyou're at the edge of a cliff, sometimes progress is a step backwards.

A clynic is a man who knows the price of everything and the value of nothing

One of the function of intelligence is to take account of the dangers that come from trusting solely to the intelligence.