Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

The compromisewill always be more expensive than either of the suggestions it iscompromising.

You'rein a much better position to talk with people when they approach you thanwhen you approach them.

Every village has to become a self-sufficient republic.

Themost important trip you may take in life is meeting people half way.

Silence is argument carried out by other means.

Kindwords do not cost much. Yet they accomplish much.

Thepeople to fear are not those who disagree with you, but those who disagreewith you and are too cowardly to let you know.

Originality is the art of Concealing your Source.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Chances happens to all, but to turn chance to reality is the gift of the few.