If speaking is silver, then listening is gold.

Friendships begin with liking or gratitude-roots that can be pulled up.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Ho puri dil ki har khwaish teri, Ho khushiyon bhara jahaan tera, Agar tu maange aasmaan ka ek taara, To khuda de-de tumko aasmaan saara.

Instinct is the nose of the mind.

A Leader is a dealer in hope.

Small deeds done are better than great deeds planned

Conflictcan be seen as a gift of energy, in which neither sideloses and a new dance is created.

The mostimportant things are the hardest to say, because words diminish them.

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

I’mwilling for any solution religious, political. I’m not going to keepoffering to negotiate so much because they turn us down each time. Itindicates a weakness on our part.