Manners are the hypocrisy of a nation.

Listeningwell is as powerful a means of communication and influence as to talk well.

You can not do a kindness too soon, for you never know how soon it will be too late.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

In oneof our concert grand pianos, 243 taut strings exert a pull of 40,000 poundson an iron frame. It is proof that out of great tension may come great harmony.

The spokenword belongs half to him who speaks, and half to him who listens.

It is only when men begin to worship that they begin to grow.

Show me a man who cannot bother to do little things andI'll show you a man who cannot be trusted to do big things.

Truthsprings from argument amongst friends.

I think I could sum up my position on this with therecitation of a brief Russian proverb ‘Doveryai no Proveryai.’ Itmeans trust but verify.

Kind words do not cost much. Yet they accomplish much.

Don'thate, it's too big a burden to bear.