The easiest,the most

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

Jan, 21 2012 129 chars (1 sms) 786 views Quotes

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Some people suffer in silence louder than others

Thefirst principle of contract negotiation is don'tremind them of what you did in the past; tell them what you're going to do inthe future.

Sometimesone pays most for the things one gets for nothing.

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

Even a dog knows the difference between being stumbledover and being kicked.

No strength within, no respect without.

Conflictlies at the core of innovation.

If Igive you an idea, and you give me an idea, we will each have two ideas.

I said to the almond tree, ‘'Friend, speak to me of God,’' and the almond treeblossomed.

In themiddle of every difficulty lies opportunity.

Be still when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

The aimof argument, or of discussion, should not be victory, but progress.

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