Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Forbidden fruit can get us into a real jam.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

I'vealways felt that a person's intelligence is directly reflected by the numberof conflicting points of view he can entertain simultaneously on the sametopic.

Never trust the advice of a man in difficulties.

Informationis a negotiator's greatest weapon.

There is no comparison between that which is last by not succeding and that what is last by not trying.

A rumor goes in one ear and out many mouths.

Power comes from sincere service

Silenceis foolish if we are wise, but wise if we are foolish.

Whoever is winning the race will always seem to be invincible.

You gotto be very careful if you don't know where you're going, because you mightnot get there.