The weaknesses of many make leader possible.

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

Conflictcan destroy a team which hasn't spent time learning to deal with it.

Kind wordscan be short and easy to speak, but their echoes are truly endless.

Loving without dreaming is like going to Venice without riding in a gondola

Talkingjaw-jaw is always better than war-war.

All the power that we exercise over others depends on thepower we exercise over ourselves.

I like to listen. I have learned a great deal from listening carefully. Most peoplenever listen.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Learning without thought is labour lost,thought without learning is perilous.

It isthe acid test of nonviolence that in a nonviolent conflict there is no rancorleft behind, and in the end the enemies are converted into friends.