Theconventional view serves to protect us from the painful job of thinking.

If you salute your duty,you need not salute anybody. But if u pollute ur duty, u hav 2 salute every body...." -ABDUL KALAM..

Tact is the ability to make a person see the lightning without letting him feel the bolt.

Remember not only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Informationis a negotiator's greatest weapon.

Conflict is neither good nor bad. Properly managed, it is absolutely vital.

Tobelieve in something, and not to live it, is dishonest.

Genius is a long impatience.

A goodmanager doesn't try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you're the boss and your people fight youopenly when they think that you are wrong that's healthy.

You make a mountain of a mole-hill.

The possession of power over others in inherently destructiveboth to the possessor of the power and to those over whom it is exercised.