Reasonand emotion are not antagonists. What seems like a struggle between twoopposing ideas or values, one of which, automatic and unconscious, manifestsitself in the form of a feeling.

The ability to speak eloquently is not to be confused with having something tosay.

Most people suspended their judgement till somebody else has expressed his own and then they respect it.

Much learning does not teach understanding.

Informationis a negotiator's greatest weapon.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Conflictcan destroy a team which hasn't spent time learning to deal with it.

There'sno point in arguing with partisan supporters. Their views are their identity.Nothing you can tell the most phlegmatic follower.

The strongest is never strong enough to be always, the master, unless he transforms strength into right, and obedience into duty.

A man who doesn't trust himself can never really trust anyoneelse.

Modesty is the clothing of talent.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out