Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

You don'trun twenty-six miles at five minutes a mile on good looks and a secretrecipe.

Wordsare, of course, the most powerful drug used by mankind.

It's not only later than you think- it's sooner than you suspect.

A shipin harbor is safe, but that is not what ships arebuilt for.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Expreince never helps us avoid doing something foolish; it merely prevents us from enjoying it.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

It doesnot do to leave a Dragon out of your calculations, if you live near him.

Thedirect use of force is such a poor solution to any problem,it is generally employed only by small children and large nations.

You'rein a much better position to talk with people when they approach you thanwhen you approach them.

The work of an unknown good man is like a vein of water flow hidden underground, secretly making the ground greener.