Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

I like to listen. I have learned a great deal from listening carefully. Most peoplenever listen.

I know you believe you understand what you think I said, but I'm not sure yourealize that what you heard isn't what I meant.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

The good rain like a bad preacher, does not know when to leave off.

Thepeak efficiency of knowledge and strategy is to make conflict unnecessary.

Manners make the fortune of the ambitious youth.

Girls .. . were allowed to play in the house . . . and boys were sent outdoors. . .Boys ran around in the yard with toy guns going kksshh-kksshh,fighting wars for made-up reasons and arguing about whowas dead, while girls stayed inside and played with dol

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Suspicion begets suspicion.

A book, like a landscape, is a state of consciouness varying with readers.

The rulers must be watched, not the ruled.